Frequently Asked Questions

Q: What’s hifood.pk?

Hifood.pk is an online food delivery system. This unique system ensures that you get the most delicious food available at any restaurant at your doorstep.

Q: How can I use hifood.pk?

There are just three simple steps to use hifood.pk. Customer needs to enter his location, select food items from any restaurant available and place the order. Payment will be done by cash on delivery

Q: How does HiFood Works?

Place the order and we will pick it for you. All one needs to do is to search for the nearest restaurant which you like to order food from, select menu and just place the order.

Q: Which Services I can avail from HiFood?

For all the food lovers who are feeling extremely cozy at home and just don’t want to pick food, hifood.pk will ensure food is available at your doorstep.

Q: What benefits I can get from HiFood?

The greatest benefit you can get from hifood is that it is available 24/7 and one can satisfy their appetite without any hassle.

Q: When HiFood comes in my city?

Hifood has the ambition to reach all the cities of Pakistan within no time and ensure that food service is available at your doorstep. If we are currently unavailable, don’t worry we will reach your city soon.

Q: What is the method of payment?

Our payment method is two prong i.e. you can pay via cash as well as via credit card. However credit card payment is accepted only and only if the restaurant accepts the credit card payment.

Q: What extra charges I suppose to pay at delivery time?

You don’t need to pay a single rupee. Hifood doesn’t charge a single extra rupee and provides food at the same rate as the restaurant.

Q: How costly to achieve the membership of HiFood?

Our membership is free of cost and doesn’t require any cost to be paid.

Q: At any unusual situation, can I change or cancel my order?

Our major focus is customer centricity and therefore we allow our customers to cancel the order within thirty minutes of order placement. You can also cancel order by calling us at: 051-8487001

Q: What extra benefits you can have if you are the member of hifood.pk?

Being a customer centric organization, we offer many services that make us standout in the market. We maintain complete details of our customers and order history. You can select your address from our website and even select previous orders placed.

Q: How a restaurant can join HiFood?

We embrace restaurants and new organizations with open arms. Simply call us at 051-8487001 and you can easily join us.